Consulting
Designed for law firms of all sizes and legal departments, it is focused on delivering knowledge, abilities and processes that will directly impact your business.
We specialise in building teams, improving internal operations, increasing efficiency & income and co-designing legal business strategies.
Advantages
- Increase Revenue
- Refine Strategy
- Support Growth
- Improve Work
Key Area Of Our Focus
Business Strategy
- We help develop business strategies connecting current performance & development capabilities with business goals
- We review and reinforce existing business strategies
- We advise on pricing policies and their development
- We recommend or design effective tools for decision making, fitting client’s structure and needs
- We help develop key metrics for the organisation to track its’ performance
- We translate business strategies into everyday business processes and actions
- We help manage organisational growth
Operations
- We design clear and simple business processes for all business lines, throughout your client’s journey
- We increase output quality and client satisfaction
- We optimise internal work to secure maximum business benefits with minimum activities
- We advise on sales processes and design client interactions to boost retention and referrals
- We help choose and implement technology
- We integrate legal work with business development across marketing, personal & employee branding
- We prepare intracompany workflows for complex processes involving multiple teams
Business Acumen
- We advise on client acquisition methods across different prospect portfolios
- We deliver business development strategies tailored to firm’s appetite
- We help allocate business development functions and prepare individuals for business development roles
- We streamline lead generation, lead processing and client onboarding
- We develop effective up-sell and cross-sell
- We help clients boost revenue through increased output value
Efficiency
- We increase key efficiency performance metrics
- We define clear goals and match them with appropriate goal setting and tracking tools
- We implement effectiveness tracking tools & practices throughout organisation
- We optimise processes and ensure proper work allocation and minimum slack
- We boost employee motivation and reduce internal conflicts
- We structure work to deliver faster and better results
Management
- We help build and grow teams
- We match managerial approaches to your structure and firm’s vision
- We structure teams with clearly defined roles, responsibilities, objectives and competences
- We boost empowerment, motivation and engagement within organisational structure
- We reduce attrition and help spot early signs of burnout
- We shape personal and team development plans
- We assess managerial skills needed within a team structure
- We help managers effectively assess subordinates
- We design onboarding and offboarding to ensure business continuity
Please note that the process may vary due to unique character of every engagement.
01
Assesment
Every consulting assignment starts with a detailed assessment process to determine the scope of potential cooperation.
We typically use targeted interviews and selective performance review at this stage. Together with the client we determine preferable scope of engagement, methodology and model of cooperation.
03
The Work
This is the phase MOQQ Team is waiting for. Delivering on the adopted plan we influence client's firm or team in various ways, while also making sure we take as little of your time as possible.
Typically we are in weekly communication with the project manager on the client's side to exchange information, deliver agreed products and organise work. We also interact with various members of client's team through inquiries, case studies, interviews, 1:1 sessions, training, group assignments, etc.
All work is measured and reviewed constantly to closely track performance and make sure no alterations are required. If necessary, the plan is amended.
02
Planning & Initiation
Once the direction is set, we design a detailed plan describing all stages of cooperation and tools we propose to use. We also prepare a detailed value proposition.
This is then communicated with the team selected by the client to take part in the project. Once all the stakeholders agree on the goals, tools and timeline, we may begin our work.
04
Integration
Once the direction is set, we design a detailed plan describing all stages of cooperation and tools we propose to use. We also prepare a detailed value proposition.
This is then communicated with the team selected by the client to take part in the project. Once all the stakeholders agree on the goals, tools and timeline, we may begin our work.
01
Assesment
Every consulting assignment starts with a detailed assessment process to determine the scope of potential cooperation.
We typically use targeted interviews and selective performance review at this stage. Together with the client we determine preferable scope of engagement, methodology and model of cooperation.
02
Planning & Initiation
Once the direction is set, we design a detailed plan describing all stages of cooperation and tools we propose to use. We also prepare a detailed value proposition.
This is then communicated with the team selected by the client to take part in the project. Once all the stakeholders agree on the goals, tools and timeline, we may begin our work.
03
The Work
This is the phase MOQQ Team is waiting for. Delivering on the adopted plan we influence client's firm or team in various ways, while also making sure we take as little of your time as possible.
Typically we are in weekly communication with the project manager on the client's side to exchange information, deliver agreed products and organise work. We also interact with various members of client's team through inquiries, case studies, interviews, 1:1 sessions, training, group assignments, etc.
All work is measured and reviewed constantly to closely track performance and make sure no alterations are required. If necessary, the plan is amended.
04
Integration
Once the direction is set, we design a detailed plan describing all stages of cooperation and tools we propose to use. We also prepare a detailed value proposition.
This is then communicated with the team selected by the client to take part in the project. Once all the stakeholders agree on the goals, tools and timeline, we may begin our work.
Question 01
When to consider using MOQQ Consulting?
This service is best suited for teams or firms seeking to restructure, improve their processes or take their business to the next level. Typically we would be engaged in projects involving changes in market strategy or reorganisation of business processes. Think about this service if you want to improve quality of services you provide, plan to set up a new department, want to drastically improve performance metrics, plan to reshape your firm or team, want to improve employee satisfaction and retention or look for your firm’s distinguishing factor.
Question 02
What to expect during MOQQ Consulting?
Our preferred way of work is direct engagement. We want our clients involved every step of the way to ensure the desired outcome is what they expect. We usually use iterative approach with few short iterations in the planning phase. Here we will design the proposed solution and prepare implementation plan. During the execution phase we typically help implement processes, provide the team with necessary knowledge and design track & amend protocols. We will engage with your team at least once a week. On your side, strong management buy-in together with at least 1 person from the team directly involved in current work is usually required.
Question 03
What if my team doesn't want to change?
We are often asked this question, yet we have never encountered a team that had really opposed a beneficial change. Our experience shows that most of the time resistance is caused by not securing early buy-in or not consulting the team enough in the detailed proposal. Our understanding of the legal profession and the day to day specific of this line of work enable us to design and implement changes that are welcomed and desired by the teams.
Question 04
Do I need to adopt any technical solutions?
As a rule we do not interfere with your technological setup and can compose solutions adjusted to the tools you are using or willing to implement. We may recommend possible modifications to your technical infrastructure, especially in terms of tracking and reporting tools. We are not affiliated with any software provider and do not intend to sell you any technological solutions.
Question 05
How is MOQQ Consulting priced?
This service is priced individually based on an agreed service package. We usually operate on a fixed fee basis but are open to conditioning part of the fee on reaching the agreed milestones or results.
